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By offering more services and broadening the scope of outreach, GCPL has become more visible in the community, subsequently developing trust and dependability and an active collaborative relationship with our new partners. When library employees are working with the public or out in the community, we are finding more and more that citizens are aware of the work we do in conjunction with other organizations.
The ultimate goal is community service, not just partnership for the sake of partnership. With limited staffing, our ability to spend large amounts of time with customers on technology and reference interactions was restricted. For example, we have partnered with the Latino Association to reach out to the Hispanic community with bilingual storytimes, English language proficiency classes, immigration assistance and more.
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